CARMAX Technology Manager, ERP (Remote) in Richmond, Virginia
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
CarMax, the way your career should be!
Manager, ERP Application Systems
About this job
The Technology Manager’s primary responsibility is to partner with their business areas and provide technology solutions and services that help deliver CarMax’s strategic mission and plans. This position will direct and manage the planning, enhancement, implementation, administration and maintenance for a large suite of SaaS Solutions that focus on Inventory, Order Management, Pricing & Merchandising. This includes development of long and short-term technology solutions that address business goals and deliver improved profitability, efficiency and an unrivaled associate experience.
The position partners with numerous business areas including Inventory Control, Strategy and our Sales and Business Office operational areas.
A primary focus of this position will be in a Technology Leadership role in the implementation of a Cloud ERP solution.
Strategic planning and results focus
Identify the appropriate goals for the teams
Prioritizing objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
Partner with business stakeholders, peer groups, the IT management team and key associates.
Present the vision to executive management.
Communicate the vision to executive management while also providing guidance for the team to support the strategic direction.
Team Leadership and Development
Attract, recruit, retain and coach a strong team of skilled and engaged associates aligned to the overall mission.
Create clear role expectations and develop associates to reach their full potential – understand their goals and needs, partner in their development, provide advice, feedback, training and advocacy
- Continue to grow one’s knowledge base and stay current with industry trends while also formulating a technology plan for each business area based on in-depth understanding of the current business needs and their future direction.
Design and Review
Active participant in project design meetings providing vision and guidance
Applies technical knowledge in specialty areas for position
Customer Interaction / Business Knowledge
Act as the key liaison with the customer community and consistently builds positive relationships with customers and contacts in supported business areas
Interact with the customer including understanding of requirements and proposed solutions
Must courageously influence the processes and barriers to projects in order to best represent the customers’ requirements and needs
Must continually seeks opportunities to increase internal customer satisfaction and deepen client relations
EDUCATION and EXPERIENCE:
· BS/BA degree - IT related, preferred
· 7+ years of experience in Information Technology with 3+ years of application systems development and implementation
· 3+ years’ experience managing direct reports
· 3+ years of experience required leading software projects leveraging Agile practices, required
· Experience implementing Enterprise level software solutions. SaaS implementation experience is preferred with an emphasis on Cloud ERP
· A working knowledge of Cloud and Cloud Integration to Legacy systems is preferred
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.